IBABC 2023 AGM and Leaders' Conference

Human touch versus technology advancement

It is my distinct pleasure to invite you to 2023 Leader’s Conference at the Fairmont Chateau in Whistler, June 27-28. Knowing that we’ve got some heavy topics to discuss in our sessions as well as at our AGM, mixed in with the usual fun and light opportunities to network and catch up with colleagues makes this year’s theme even more appropriate.

“Finding Balance: The Human and Tech Conundrum” perfectly captures the dilemma we are facing as brokers. The struggle to hire new employees and keep full staffing. The race to catch up to the technological advances that could help ease some of that workload. Wanting to maintain that human touch with our customers – a large part of why many of us enjoy this line of work – but also needing to acknowledge that the demands on our businesses may mean relying more heavily on automated systems.

It is so easy to want to look at the issues in black and white, good versus evil, but the IBABC Leaders’ Conference is our chance to erase those lines – suspend judgement if you will – to think outside of the dichotomy and better explore the ideas to find our own balance between them for success.

Along with the always highly anticipated insurer and leaders panel discussion, there will be seminars focused on cyber insurance and human resources, plus keynote speakers. And each day of robust and informative sessions and discussions will be balanced with lighter events and opportunities to connect with brokers and industry partners.

I hope to see you there!

For sponsorship opportunities, please contact Jennifer Lipke: jlipke@ibabc.org or 604-606-8002.